Customer Support Officer

Responsibilities: Respond promptly and professionally to customers via WhatsApp Attend to several customers at the same time while maintaining accuracy and excellent service Answer customer questions and provide accurate information Negotiate with customers and close sales where applicable Calculate prices, totals, discounts, and other figures accurately Follow up with customers and ensure enquiries are properly handled Keep track of multiple conversations, orders, and customer requests Escalate issues when necessary Maintain a high level of professionalism and confidentiality at all times Learn and follow the company’s procedures, pricing, and customer-service standards. Requirements: A minimum or an HND in a related field. Previous experience in WhatsApp customer service, sales, online sales, customer support, or a similar role is an advantage. Must have completed NYSC Must be fully available and ready to work full-time Must live around Akobo / Akobo axis, Ibadan or be able to conveniently commute to the location Extremely fast typing speed is essential Excellent written English and communication skills Strong customer service skills Excellent negotiation and persuasion skills Must be able to handle multiple WhatsApp conversations simultaneously without losing track of customers Must be very fast and efficient when responding to customers Excellent or very good mathematical/numerical ability Must be highly attentive to details and accurate with figures Must be a very fast learner and able to understand new processes quickly Must be organized, responsible and able to work with minimal supervision Must be calm and professional when dealing with difficult or demanding customers Female, 20–32 years old What We Are Looking For: We need someone who is very fast, smart, sharp, numerically sound, and highly responsive. If you are the type of person who can handle multiple customers at once, type quickly, negotiate confidently, calculate accurately, and learn new things very quickly, you may be a great fit for this role. Location: Akobo, Ibadan Remuneration: NGN 180,000 Monthly Important: This is a home-office position. The successful applicant will work from a dedicated office space within the employer’s residence. Please apply only if you are comfortable with this work environment and can reliably commute to the location. Note: Only candidates who meet the requirements and are available to resume work will be considered.

Responsibilities: Respond promptly and professionally to customers via WhatsApp Attend to several customers at the same time while maintaining accuracy and excellent service Answer customer questions and provide accurate information Negotiate with customers and close sales where applicable Calculate prices, totals, discounts, and other figures accurately Follow up with customers and ensure enquiries are properly handled Keep track of multiple conversations, orders, and customer requests Escalate issues when necessary Maintain a high level of professionalism and confidentiality at all times Learn and follow the company’s procedures, pricing, and customer-service standards.

Requirements: A minimum or an HND in a related field. Previous experience in WhatsApp customer service, sales, online sales, customer support, or a similar role is an advantage. Must have completed NYSC Must be fully available and ready to work full-time Must live around Akobo / Akobo axis, Ibadan or be able to conveniently commute to the location Extremely fast typing speed is essential Excellent written English and communication skills Strong customer service skills Excellent negotiation and persuasion skills Must be able to handle multiple WhatsApp conversations simultaneously without losing track of customers Must be very fast and efficient when responding to customers Excellent or very good mathematical/numerical ability Must be highly attentive to details and accurate with figures Must be a very fast learner and able to understand new processes quickly Must be organized, responsible and able to work with minimal supervision Must be calm and professional when dealing with difficult or demanding customers Female, 20–32 years old What We Are Looking For: We need someone who is very fast, smart, sharp, numerically sound, and highly responsive. If you are the type of person who can handle multiple customers at once, type quickly, negotiate confidently, calculate accurately, and learn new things very quickly, you may be a great fit for this role. Location: Akobo, Ibadan Remuneration: NGN 180,000 Monthly Important: This is a home-office position. The successful applicant will work from a dedicated office space within the employer’s residence. Please apply only if you are comfortable with this work environment and can reliably commute to the location. Note: Only candidates who meet the requirements and are available to resume work will be considered.