Internal Control & Risk Specilaist

Responsibilities: Internal Control: Support the development and maintenance of the organisation's internal control framework, ensuring controls are practical, proportionate, and appropriate to the size and nature of the business. Document and map key business processes across departments, identifying control gaps and improvement opportunities Maintain process maps, Standard Operating Procedures (SOPs), and Risk & Control Matrices (RCMs) in an organised and up-to-date state Assess whether existing controls are well-designed and working effectively in practice Follow up on control weaknesses and recommend sensible, workable improvements to management Prepare simple, clear dashboards that give management a regular view of control health and compliance status Assist with internal and external audit processes by coordinating relevant documentation and responses Risk Management: Support the implementation of a structured approach to enterprise risk management that is fit for a small, growing organisation, practical rather than bureaucratic. Assist in facilitating risk identification and assessment sessions across departments Maintain the organisation's risk register, ensuring it is reviewed and updated on a regular basis Track Key Risk Indicators (KRIs) and flag trends or emerging concerns to management Follow up on agreed risk mitigation actions and report on progress Prepare clear, concise risk reports for management that highlight key exposures and recommend responses Support efforts to build awareness of risk management principles among staff Operational & Fraud Risk: Monitor the organisation's day-to-day risk exposures — including operational disruptions, fraud indicators, and control breaches — and support management in responding promptly and effectively. Track operational and fraud-related risk indicators and report on incidents or near-misses Monitor customer satisfaction data, operational performance, and fraud-related trends Investigate root causes of recurring operational issues and recommend corrective actions Support business continuity planning and help ensure key processes remain resilient Prepare regular management reports covering operational risk, fraud prevention, and performance indicators Requirements: 4 to 5 years' experience in internal control, risk management, or audit A relevant bachelor's degree is required in accounting, finance, business administration, economics, or a related field Hands-on experience with process mapping and risk assessments Experience preparing management dashboards, KRIs, and reports Comfortable working directly with senior management in a small team Experience in the travel, hospitality, or services sector Exposure to fraud risk monitoring or investigation Experience in a regulated environment or compliance function Experience with any ERM software or GRC tool

Responsibilities: Internal Control: Support the development and maintenance of the organisation's internal control framework, ensuring controls are practical, proportionate, and appropriate to the size and nature of the business. Document and map key business processes across departments, identifying control gaps and improvement opportunities Maintain process maps, Standard Operating Procedures (SOPs), and Risk & Control Matrices (RCMs) in an organised and up-to-date state Assess whether existing controls are well-designed and working effectively in practice Follow up on control weaknesses and recommend sensible, workable improvements to management Prepare simple, clear dashboards that give management a regular view of control health and compliance status Assist with internal and external audit processes by coordinating relevant documentation and responses Risk Management: Support the implementation of a structured approach to enterprise risk management that is fit for a small, growing organisation, practical rather than bureaucratic. Assist in facilitating risk identification and assessment sessions across departments Maintain the organisation's risk register, ensuring it is reviewed and updated on a regular basis Track Key Risk Indicators (KRIs) and flag trends or emerging concerns to management Follow up on agreed risk mitigation actions and report on progress Prepare clear, concise risk reports for management that highlight key exposures and recommend responses Support efforts to build awareness of risk management principles among staff Operational & Fraud Risk: Monitor the organisation's day-to-day risk exposures — including operational disruptions, fraud indicators, and control breaches — and support management in responding promptly and effectively. Track operational and fraud-related risk indicators and report on incidents or near-misses Monitor customer satisfaction data, operational performance, and fraud-related trends Investigate root causes of recurring operational issues and recommend corrective actions Support business continuity planning and help ensure key processes remain resilient Prepare regular management reports covering operational risk, fraud prevention, and performance indicators

Requirements: 4 to 5 years' experience in internal control, risk management, or audit A relevant bachelor's degree is required in accounting, finance, business administration, economics, or a related field Hands-on experience with process mapping and risk assessments Experience preparing management dashboards, KRIs, and reports Comfortable working directly with senior management in a small team Experience in the travel, hospitality, or services sector Exposure to fraud risk monitoring or investigation Experience in a regulated environment or compliance function Experience with any ERM software or GRC tool